Skills & Competencies for Truck Dispatch Manager
Truck Dispatch Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Truck Dispatch Manager
Manages dispatch operations to ensure timely and efficient service.
JOB RESPONSIBILITIES for Truck Dispatch Manager
Develops operating procedures and provides guidance and support to train and assist dispatchers. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to ensure documentation, evaluate operations, and drive improvements. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.
Truck Dispatch Manager SALARY RANGE
BASE 50%
$106,246
TOTAL 50%
$113,382
Job Level
M02
Job Code
TR20000049
Education/Degree
Bachelor's Degree
Reports To
Director
Truck Dispatch Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Truck Dispatch Manager
1
Job Family Competencies –
Safety Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of hazard analysis and critical control points (HACCP) in safety management.
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Level 2 Behaviors
(Light Experience)
Identifies and reports any safety hazards at worksites to the management.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accidents and near misses records to prevent future incidents.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Leads the organization in modifying existing processes and procedures to meet safety requirements.
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2
Job Family Competencies –
Preventative Maintenance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies specific preventative maintenance guidelines for different types of equipment and systems.
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Level 2 Behaviors
(Light Experience)
Follows standard guidelines in performing basic preventative maintenance tasks.
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Level 3 Behaviors
(Moderate Experience)
Performs complex preventative maintenance to maximize the service life of the equipment and systems.
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Level 4 Behaviors
(Extensive Experience)
Reviews the preventative and predictive maintenance systems and communicates improvement areas.
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Level 5 Behaviors
(Mastery)
Forecasts and prioritizes maintenance and inspections utilizing program planning.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Truck Dispatch Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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2
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
Summary of Truck Dispatch Manager skills and competencies
There are 0 hard skills for Truck Dispatch Manager.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
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